Subscription Account Management

Thanks for subscribing to Mosie Baby products! Subscriptions are designed to simplify and de-stress your path to pregnancy and we have a few tips to help you manage your upcoming deliveries. 

First, have you created an account with the email address you used to purchase? If not, make sure you register here: https://mosiebaby.com/account/register

From there, you can manage all upcoming orders, add more products, skip, or cancel prior to your next shipment! 

Need to skip a month? No problem! Follow the below steps:

• Simply, login to your account here: https://mosiebaby.com/account/login
• On the left-hand side, click 'Manage Subscription'
• On the top navigation, click on 'Upcoming orders'
• Go to the order date that you'd like to skip, scroll to the bottom and click, "skip this order"
  • A pop-up confirmation will ask again if you'd like to skip, please confirm.
• To confirm a successful skip, it will be marked, 'skipped' under 'Upcoming orders'

Need to cancel your account? Follow the below steps: 

• Simply, login to your account here: https://mosiebaby.com/account/login
• On the left-hand side, click 'Manage Subscription'
• On the top navigation, click on 'Subscriptions'
• Click on the active subscription, scroll to the bottom and click, "cancel subscription"
  • A pop-up confirmation will ask again if you'd like to cancel and ask for the reason you're cancelling, please confirm
    
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• To confirm a successful cancellation, the product will have a cancelled tag under 'Inactive subscriptions'

Hope this helps and feel free to email us at mosie@mosiebaby.com if we can help any further!